ABOUT Plus1CX software
3CXCloud.LT (Plus1CX) and 3CX is a software-based phone system that offers a range of features and capabilities for businesses to manage their communications. In addition to its standard features, Plus1CX also offers additional custom services that businesses can use to enhance their phone system.
These additional custom services can include things like call recording, call reporting and analytics, advanced call routing and queuing, integration with Plus1CX custom applications, and more.
By using these additional custom services, businesses can tailor their phone system to meet their specific needs and improve their overall communication and collaboration capabilities. These custom services are often provided by Plus1CX developers or by 3CXCloud.LT and can be added to the phone system through the use of plugins, extensions, or APIs.
We are Telco integrators & Developers
Automated callback of missed calls
Automated callback of missed calls refers to a feature of telecommunications systems that automatically initiates a return call to the person who attempted to reach a recipient but was unable to connect because the recipient did not answer the call.
Automated NPS and Surveys Calls and SMS
Automated NPS (Net Promoter Score) calls and SMS are commonly used to gather feedback from customers and measure their satisfaction or loyalty to a brand or company. These automated systems are designed to streamline the process of collecting NPS data and allow for efficient data analysis.
Conversations analytic -
Speech to Text & Text to Speech
Certainly! Conversations can be analyzed using speech-to-text and text-to-speech technologies in combination with VoIP and SMS and Chat platforms. Here’s how it can work:
Timekeeping of employees working with Calls and SMS
When it comes to timekeeping for employees who work with calls and SMS, there are several approaches that can be considered.
NPI agents by working time with Calls, SMS, and Chat
NPI typically refer to automated systems or technologies that handle customer interactions, such as calls, SMS, and Chat, without the need for human intervention. These agents can be programmed to handle customer inquiries, provide basic support, or gather information.
TeleRobot - Automated Calls, sms and other conversations
Automated Calls, SMS , and other conversational technologies are commonly used in telecommunications to enable automated communication with customers or users. These technologies are designed to deliver information, notifications, or interact with individuals in an automated manner.
Helpdesk
To effectively solve tickets via a Helpdesk, here are some general steps you can follow:
Helping you build your client pipeline.
Rom to grow
Building a client pipeline using 3CXCloudLt Calls and SMS can be an effective strategy for reaching and engaging potential clients. Here are some steps to help you build your client pipeline using these communication channels:
Join one of our innovation platforms.
Internet of Things
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Cybersecurity
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Brand & Retail
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