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  • Additional custom services for 3CX
  • Automated NPS or Survey Calls and SMS
  • Communication Pipeline using Calls and SMS via 3CXCloudLT
  • Conversations analytic -Speech to Text & Text to Speech​
  • Timekeeping of employees
  • NPI agents by working time with Calls, SMS, and Chat
  • Helpdesk -Plus1CX
  • Telerobot – Automated Calls – SMS – Chats
  • Automated callback of missed calls
  • Sending an SMS after a missed call to customers is important for several reasons, particularly in fostering strong customer relationships and improving business outcomes: