What you get
What does a Plus1CX virtual number do?
Inbound and outbound calls
Callers see your local number; your team answers in 3CX, in the app or on a desk phone.
Two-way SMS
Send and receive texts on the same number — in 3CX or in the SMS center.
Flexible routing
Forward to a cell phone, to your own SIP trunk or to the 3CX app in a Plus1CX account.
55 countries
US, Canada, UK, Germany, Australia, Mexico and 49 more — capabilities vary by country.
For US businesses
Why a local number in every market?
A customer in Texas calls a 737 number, a customer in Toronto calls a 416 number, and both land in the same 3CX queue. Local presence raises answer rates for outbound calls and makes SMS campaigns look like they come from next door.
- US and Canadian local numbers (+1) with voice and SMS
- International numbers for customers and partners abroad
- Number porting: keep the numbers you already advertise
- Set the outbound caller ID per queue, agent or campaign
Countries
Which countries are available?
Voice and SMS availability varies by country. Tell us the country and we confirm availability and pricing.
How it works
How do I get a number?
Tell us the country and type
Local, national or mobile number, and how many you need.
We confirm availability and price
Usually within one business day; some countries need address documents.
Choose where calls go
Your cell phone, your SIP trunk or the 3CX app in a Plus1CX account.
Go live
The number is active and shows up in 3CX, with SMS where supported.
FAQ
Virtual numbers — frequently asked questions
Can I get a US local number?
Yes. US and Canadian (+1) local numbers are available with inbound and outbound calls and two-way SMS.
Can I port my existing number to Plus1CX?
Yes. Tell us the number and the current carrier; we handle the port and you keep the number you advertise.
Where can calls to the number be routed?
To a cell phone, to your own SIP trunk (your PBX) or to the 3CX app in a Plus1CX cloud account.
Does every number support SMS?
Most do, but SMS in and SMS out vary by country. We confirm the capabilities of the specific number before you order.
Are documents required?
Some countries require proof of address or a business registration. US and Canadian numbers require a business contact for SMS sender registration.
Related solutions
Request a number
Tell us the country, the number type and where the calls should go — we confirm availability and pricing.
Request a number
Tell us the country, the number type (local, national or mobile) and where calls should be routed. Only the email address is required.